Quote from: captscotty on Oct 09, 2008, 12:58AMHi all! First post for me...
Look, as an airline captain for Delta Air Lines, I wish more musicians would ask to say "Hi" to the Captain when boarding. If I know there is a fellow musician (especially lower brass player) I will make sure we accommodate your valuable instrument. Flight attendants don't have the appreciation for the importance of your axe generally to help you like they should. If you see me standing at the gate podium looking all important and everything (hehehehe) just come up and introduce yourself. I'll make sure right then we accommodate your instrument.
Also, you might ask the gate agent if you can board early to protect your instrument. Hey, it doesn't hurt to ask, right? Tell them you're with the Atlanta Symphony or something...Lastly, if things go south and they're trying to make you check it, you MUST ask to touch base with the Captain at that point...just try to avoid that last minute, frantic scramble. It is unacceptable to put your 'bone' in danger down below!!!
Good luck!
Scotty, how are your high F's? I played one at FL370 last week
I'll second the comments above. Since 9/11 we have lost a lot of contact with our passengers. I might be 'old school' but I still think that my airline pays my salary because my passengers had a choice, and bought tickets on our airline.
Need some help? It's nice to be asked. If you are nice to my cabin crew, and you ask politely, I will do my best to help a fellow musician. I can even authorise a complimentary beverage or two, to 'smooth' the flight!
The cabin crew that you talk to and who relay your request to the Captain should be customer oriented people, but they are paid to be there for safety first, compliance with rules second, and customer convenience..... third. Cabin Crew and gate agents don't have much latitude in varying the rules. Captains are paid to exercise judgement, and keep our "BS detectors" in a fine state of tune. So be nice, be patient, and don't try to BS us.
Generally, we'd like to help, if we can. We like to meet and help interesting passengers, and most pilots admire musicians. Getting to a good paying pilot job is not that different to being a successful musician. You aren't measured by how well you talk a game. Like musicians, we had to pay our dues, work our way up, and be prepared to put on the performance of a lifetime when circumstances demand it. Ask Sullenberger!
We generally like to meet and help interesting passengers. Just don't BS us. We get enough of that from airline management
Be nice. Turn up in plenty of time. No "BS".
And... some days we are just plain busy managing the myriad threats to safety and trying to keep your flight on schedule.