New user can't register

[mikerspencer]

Hey all (and esp mods)

A pal is trying to register, but can't because his email address is in use. However, when he tries to do a password reset he doesn't get an email (yes, he has checked his spam).

What's the best way to resolve this?

Thanks!

[Matt K]

If you can have them email me directly (email is in the contact bubble), I'll handle it.

[mikerspencer]

Fab, thanks Matt.

[MJFreets]

Thanks Mike for posting this and thanks Matt for sorting it!

[Matt K]

Thanks Mike for posting this and thanks Matt for sorting it!

[mpiechota]

Matt - are you still able to assist with issues like this? I have a similar issue with my original account on my Gmail - this one is registered with an ancient Yahoo address that I don't really use. I have a Twitter account that I don't really use either, so I can try to follow / contact you there if you don't mind. Thank you!

[Matt K]

Yes, you should now be able to see my email or pm me.